Privacy Policy

Effective Date: January 15, 2025

Introduction

Logic-Glow ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our financial modeling educational services and website at logic-glow.com. This policy applies to all users accessing our services from Japan and internationally.

We operate in compliance with Japan's Act on Protection of Personal Information (APPI), the EU General Data Protection Regulation (GDPR), and other applicable privacy laws. By using our services, you acknowledge that you have read and understood this privacy policy.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you register for our programs, contact us, or use our services:

Name, email address, and phone number
Educational background and professional experience
Payment information and billing details
Communication preferences and learning goals
Course progress and assessment results
Feedback, questions, and support requests

Automatically Collected Information

When you visit our website or use our services, we automatically collect certain technical information:

IP address and geographical location
Browser type, version, and language settings
Device information and operating system
Pages visited and time spent on our website
Referral sources and search terms used
Cookies and similar tracking technologies data

How We Use Your Information

We use your personal information for legitimate business purposes and with your consent where required by law. Our primary uses include:

Educational Services: Providing course content, tracking progress, issuing certificates, and personalizing your learning experience based on your goals and performance.

Processing enrollments and managing your account access
Delivering course materials and educational content
Communicating about your courses and program updates
Processing payments and maintaining financial records
Providing customer support and technical assistance
Improving our services through analytics and feedback
Sending relevant educational resources and program information
Ensuring platform security and preventing fraud

Data Sharing and Third Parties

We do not sell your personal information to third parties. We may share your data only in these limited circumstances:

Third Party Type	Purpose	Data Shared
Payment Processors	Processing course payments	Name, billing information, transaction details
Email Services	Course communications	Email address, name, communication preferences
Analytics Providers	Website improvement	Anonymized usage data, no personal identifiers
Cloud Storage	Data backup and security	Encrypted course data and user records

All third-party partners are contractually bound to protect your data and use it only for specified purposes. We conduct regular reviews of their security practices and data handling procedures.

Your Rights and Choices

Under applicable privacy laws, including Japan's APPI and GDPR, you have several rights regarding your personal data:

Access and Portability

You can request a copy of all personal data we hold about you. We'll provide this information in a structured, commonly used format within 30 days of your request.

Correction and Updates

You can update your account information directly through your user dashboard or contact us to correct any inaccurate personal data.

Deletion Rights

You may request deletion of your personal data. However, we may retain certain information for legal compliance, completing transactions, or legitimate business purposes such as course completion records.

To exercise any of these rights, contact us at help@logic-glow.com with "Privacy Request" in the subject line. Include your full name and account email address for verification.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

SSL/TLS encryption for all data transmission
Regular security audits and vulnerability assessments
Access controls limiting data access to authorized personnel
Secure cloud storage with automatic backup systems
Employee training on data protection and privacy practices
Incident response procedures for potential security breaches

While we employ industry-standard security practices, no method of transmission or storage is completely secure. We continuously monitor and update our security measures to address evolving threats.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

Data Type	Retention Period	Reason
Account Information	Duration of enrollment + 3 years	Course completion records, legal compliance
Payment Records	7 years	Tax and financial reporting requirements
Course Progress	5 years after completion	Certificate verification, academic records
Website Analytics	26 months	Service improvement, aggregated insights
Marketing Communications	Until unsubscribe + 30 days	Compliance with unsubscribe requests

International Data Transfers

As an educational platform serving international students, we may transfer your personal data outside of Japan to countries with different data protection laws. When we do so, we ensure adequate protection through:

Standard contractual clauses approved by relevant authorities
Adequacy decisions recognizing equivalent protection levels
Binding corporate rules for intra-group transfers
Your explicit consent for specific transfer purposes

We regularly review the adequacy of protection measures and update our transfer mechanisms to comply with evolving international privacy requirements.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These include:

Essential Cookies

Necessary for website functionality, account login, and course access. These cannot be disabled without affecting core services.

Analytics Cookies

Help us understand how visitors use our website to improve content and user experience. Data is anonymized and aggregated.

Preference Cookies

Remember your choices and settings to personalize your experience across visits.

You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit website functionality and your ability to access course materials.

Children's Privacy

Our services are designed for adults and professionals. We do not knowingly collect personal information from children under 18 years of age. If we discover that we have inadvertently collected information from someone under 18, we will delete it immediately.

Parents or guardians who believe their child has provided personal information to us should contact us immediately so we can remove such information from our systems.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will:

Post the updated policy on our website with a new effective date
Send email notifications to registered users about material changes
Provide clear summaries of key changes and their impact
Allow a reasonable period for review before changes take effect

Your continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.

Privacy Questions and Contact Information

If you have questions about this privacy policy, want to exercise your data rights, or need assistance with privacy-related matters, please contact us:

Logic-Glow Privacy Team
Email: help@logic-glow.com
Address: 682-2 Innaicho, Funabashi, Chiba 273-0025, Japan
Phone: +81257262516

We aim to respond to all privacy inquiries within 72 hours and resolve requests within 30 days as required by applicable law.